FAQ

A: Choose a Box of Hope subscription based on your faith and needs. Here are your options:

1. Salvation Box: Great for people that haven't given their life to Jesus Christ or those that have backslidden.

2. Box of Hope: Ideal for building faith and being discipled in the Word of God. It offers, faith building material based on God's word, Christian and faith Gifts to motivate and evangelize. The material and gifts are different every month to ensure you are growing from glory to glory!

3. Healing Box: Perfect for being built up in faith for healing and receiving healing miracles! God's word provides precious promises concerning healing and deliverance. This box provides scriptures and material around God's promises for healing, and faith-based gifts to inspire and uplift!

4. Israel Box: Support Isreal by and engaging in materials based on God's promises concerning Israel and Jewish Heritage while unifying Gentile and Jew alike through Jesus Christ. This box helps provide for those that are making Aliyah. Genesis 12:3, "And I will bless them that bless thee, and curse him that curses thee: and in thee shall all the families of the earth shall be blessed." Offering the package that meets your requirements embark on your journey towards a faith filled life.

A: At Box of Hope, we believe in spreading salvation and hope, one box at a time. While our primary service is a monthly subscription box designed to support your faith living journey, we understand that not everyone may want to commit to a subscription. Therefore, we offer flexibility for our customers. You can choose to subscribe for a monthly box to enjoy continuous, tailored healthy living products and tips directly delivered to your doorstep, or make a one-time purchase if you prefer to try our service first. Gift a box to a person, friend, family member or coworker who's heart you would like to touch with the Good News. Our subscription service ensures that you never miss out on the latest faith building materials curated specifically for you.

A: Yes, you can change the shipping address for your monthly Box of Hope subscription. To ensure a seamless transition, please log into your account on our website and navigate to the subscription settings. Here, you will find an option to update your shipping details. We recommend making any address changes at least 5 business days before your next scheduled shipment to ensure your Box of Hope arrives at the correct location. However, if the item has shipped you will not be able to receive a refund till after the item is returned. Should you encounter any issues or require assistance, our customer support team is here to help and can be reached via our support email or phone number listed on the contact us page. We are committed to spreading salvation and hope, one box at a time, and ensuring your satisfaction is our top priority.

A: We're sorry to hear that there may have been a mix-up with your Box of Hope subscription delivery. We strive to spread salvation and hope, one box at a time, and we understand how important it is to receive the correct items. Please follow these steps to resolve the issue:

1. Contact Customer Support: Email our customer support team at info@boxeshope.com with your order number, a description of the issue, and photos of the incorrect box you received.

2. Await Response: Our team will review your case and respond within 72 hours to confirm the next steps.

3. Receive Replacement: Once confirmed, we will send you the correct box as soon as possible at no additional charge. All items must be present, unused and undamaged to receive a full refund.

4. Correct Box Delivery: Once we have confirmed the mistake, we will send shipment of the correct box to you. You will receive a tracking number so you can monitor the delivery status. Thank you for your understanding and for being a valued member of the Box of Hope community. We appreciate your patience as we work to rectify this issue and continue our mission of spreading hope and healthy living.